Firms will wither and die unless they adopt IT advances

Advisers have just a few years to get to grips with technological advances or face becoming 'obsolete', industry experts have warned

Written by Kevin Reed

Speaking at the recent Accountancy Age e-Symposium, IT experts expressed concerns that advisers are not moving to keep up with clients' expectations of them in an increasingly online world.

Dave Reynolds, chairman of the association of IT consultants, IAAITC, said firms had a maximum of ten years to embrace technological change or risk becoming obsolete.

'Increasing use of IT is driven by the under 40s, they are changing industries overnight,' said Reynolds.

'If that group of people carries on changing the way it interfaces with those that supply services to it, it must hit the accountancy profession, the question is when.

'The tendency for clients to age with the firm is a real worry - they can potentially expire together.'

Only 40% of firms have websites, Reynolds added, and those supplying small and micro businesses were the worst offenders.

'[Those clients] are the entrepreneurial businesses where the growth of the economy comes from, are accountants really delivering the sort of service that as an economy we want those businesses to have?'

With the government pushing online interaction with business and individuals, those that fail to adapt will simply fade away and be replaced by more IT-savvy firms.

'Unless this subset of the accounting community embrace this, there's a real risk they will be disenfranchised,' said BASDA chairman and Sage manager Kevin Hart.' There are a number of options available, strategic partnerships with a third party, embrace technology yourself, or go to your current software providers - they may help you.

'You don't have to [become IT savvy] overnight. The accounting organisations, like the ICAEW, will also give terrific assistance. You can dip your toe in the water, perhaps through an outsourced facility until you get more familiar. You don't need to make a wholesale shift.'

Other issues discussed in the e-Symposium included 'Building an award-winning practice' and 'What do today's entrepreneurs want from their accountants?'

The event host, Accountancy Age group editor-in-chief Damian Wild, was joined by a group of experts including RSM Bentley Jennison head of audit and business services John Capper and Adler Shine manager Jon Shine.

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