Madeline Bennett

The past decade has seen huge technological change, but in many areas we haven't moved on at all

If firms want to avoid tougher penalties and more regulation, they must step up their data protection efforts

Efforts to improve identity management and curb IT crime are being hindered by government vacillation

By failing to invest in identity management systems, organisations are not only risking the exposure of sensitive data and subsequent reputation damage, but are also missing out on a host of commercial opportunities that could boost customer satisfaction and loyalty, says Madeline Bennett

The government is good at demanding information from people but can be pretty hopeless at giving it out

A recent BBC debate considered whether our love of technology is hastening a Big Brother society

Successful IT women say self-belief is as important as qualifications for breaking into the industry

Doubts over the cost benefits of using hosted CRM should not blind firms to the model's other advantages

IT managers for AOL and the Australian government may have had some sleepless nights last month

Are scantily-clad ladies posing as famous film characters the best way of attracting women into IT?

The retailer's decision to close the book on its partnership with Amazon may be an astute business move

Identity cards and RFID tags raise serious privacy issues, but do they really imperil our civil liberties?

A trip to Russia’s Kaspersky Labs was a forceful reminder that IT security requires a lot of hard graft

Despite adopting technology that speeds up the retrieval of data concerning consumption habits, businesses seem happy not to let their customers benefit from it

The government's recent decision to invite members of the public to give feedback on its online services is a welcome but long overdue move

Given that many firms are still failing to take basic steps to combat threats to IT, is it time for the government to apply some gentle persuasion?

Another fall in the number of pupils taking IT-related A-levels makes it all the more necessary for recruiters to abandon their preference for youth

While banished from the office for their summer break, some staff find the lack of email access too much to bear. So should firms dole out the IT kit?

The UK's budding technology tycoons are being let down, and we're all the poorer for it

Californian law requires organisations to reveal breaches of security that involve customer data...