Computing comment logo
The implications of failing to introduce the vital information sharing systems are all too apparent

Child welfare: it is time to get IT right

The government must learn the lessons of the past and put proper systems in place for the most vulnerable members of society

Written by Computing

Rumblings of discontent about new child welfare IT systems are becoming public, in a depressingly familiar process that threatens to turn into another problem for government technology.

An independent report last May provided the first warning ­ – expressing “serious reservations” and questioning the fitness for purpose of the Integrated Children’s System (ICS).

We have now learned that the Department for Children, Schools and Families (DCSF) chose not to publish the criticisms, instead releasing a watered-­down summary of the findings. Alarm bells should surely have started ringing then.

Last month, nearly two thirds ­ – 95 out of 150 ­ – councils failed to meet a key ICS implementation deadline.

There have already been widespread calls to scrap ContactPoint, the national children’s database that, along with ICS, sits at the heart of the government’s Every Child Matters policy to improve social care for vulnerable children ­ – a plan put in place in 2003 in response to the murder of eight-year old Victoria Climbie (Calls to scrap youth database).

Another independent report earlier this year questioned the security of the database, yet once again the government has refused to publish its findings in full.

Social workers are concerned about the delays, and the implications of failing to introduce the vital information sharing systems are all too apparent in such a sensitive area.

We have seen this mix of political intransigence, independent doubts, and professional discontent all too often in past public sector IT failures.

In most of those cases, such concerns came too late. But with ICS, many councils are progressing well and can offer best practice to help those lagging behind. This is a complex project, but enough has been achieved for DCSF to get the rollout back on track.

Delays to technology projects are a fact of life in IT, and are not necessarily cause for criticism. But when such a sense of déjà vu pervades, government needs to prove it has learned the painful lessons of the past.

Tags:

reader comments

related articles

Child on swing

More councils miss key child welfare IT deadline

Problems surrounding the integration children's system force deadline back 10 Apr 2008

 

Concerns over child welfare IT continue

Social workers are increasingly worried over recent software delays 03 Apr 2008

Child welfare IT hit by delays

More than 30 councils could miss next week's deadline as software is late 27 Mar 2008

Child welfare IT hit by delays

More than 30 councils could miss next week's deadline as software is late 27 Mar 2008

Calls to scrap youth database

National network to hold children’s details attacked by MPs fearing security concerns 28 Feb 2008

More councils miss key child welfare IT deadline

Problems surrounding the integration children's system force deadline back 10 Apr 2008

related whitepapers

today's top stories

Body Shop rolls out PCI system

Retailer hopes to benefit from improved customer data analysis 07 Oct 2008

Where to offshore (and why not here?)

Tholons, the research firm founded by well-known offshoring guru Avinash Vashistha , has just published some new research in Global Services magazine... 07 Oct 2008

The future of Ethernet

Where is Ethernet going? We look at the future of the widely-used networking technology. 07 Oct 2008

The pIT stop Q&A: How can I measure the business success of IT applications?

Ou expert panel answers readers' real-life IT questions 07 Oct 2008

National Identity Fraud Prevention Week

Every Monday seems to mark the beginning of a new awareness drive and this week’s theme has particular importance to small businesses... 06 Oct 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Would you apply for a job that was advertised on Facebook or a similar social networking site?

Would you apply for a job that was advertised on Facebook or a similar social networking site?

The government is using Facebook to recruit IT staff - would you apply to such an ad?

Previous poll results

Latest audio and video articles

Ethernet cableVideo

The future of Ethernet

Where is Ethernet going? We look at the future of the widely-used networking technology. 07 Oct 2008

Podcast imageAudio

Computing podcast - Next-generation broadband Britain; and we report from Gartner's IT security summit

In our latest podcast, we discuss the hurdles that a national fibre-optic network must overcome, and look at the issues discussed at the recent IT security conference 02 Oct 2008

Latest in-depth articles

Features

How to ensure progress in programming

Best practice advice from Forrester Research 02 Oct 2008

BT workersAnalysis

Wanted: a viable model for fibre

While other European countries are pressing ahead with fibre rollouts, progress in the UK is being held back as the debate over who will foot the bill drags on, writes Dave Bailey 02 Oct 2008

Advertisement

Primary Navigation