Picture of phishing hook
Phishing is highly sophisticated

Phishing damages brands

But consumers do not think they are responsible for protecting themselves

Written by Tom Young

Forty two per cent of people say their trust in a brand is "greatly reduced" if they received a phishing email claiming to be sent from that company, according to research from YouGov.

And only a quarter feel that they are responsible for protecting themselves from phishing attacks – even though the sucess relies on user ignorance.

Phishers are experts in exploiting the gaps in responsibility, said security specialist Cloudmark technology chief Neil Cook.

"Phishing is a highly sophisticated and well orchestrated form of crime – the knock-on effect on brands will be particularly worrying for the banks, who rely on a high degree of trust with their customers," he said.

The most phished brand in the UK is Natwest, according to Cloudmark.

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