IT service management (ITSM) and improving the energy efficiency of technology are two of the highest priorities for IT managers this year. But few organisations realise that these two objectives can be linked together to achieve operational improvements in both.
ITSM tools such as ITIL are increasingly being introduced to deliver better service and support, but the scope for using such processes can extend even further. In this Computing web seminar, in association with IBM, we examine the best practice in using ITSM to improve your environmental credentials, enhance IT service and support, and cut costs.
