A helping hand to profit

Linda More looks at how outsourcing trends such as contract length and size of deals have changed

Drilling down

A painstaking attention to detail is the key to the recent $4bn (£2bn), five-year outsourcing contracts that Royal Dutch Shell has signed with three IT suppliers

Case study: Yo Sushi

The Zen principle of simplicity could be applied to Yo Sushi’s adoption of outsourcing ­ – it makes IT a lot easier...

Case study: Equality and Human Rights Commission

Julian Massel, head of IT for the newly created Equality and Human Rights Commission, favours insourcing combined with a smart approach to outsourcing

Shape up or ship out

Does IT outsourcing appeal to some industry sectors more than others? Computing invesitgates the in-demand skills

Case study: Croydon Council

The organisation has completely outsourced all its IT services to the firm, leaving only a small client team in-house

The outsourcing force

What does the future of development outsourcing look like? There is an overall acceptance of how outsourcing can benefit various aspects of the business

Outsourcing: the global game

Computing examines the complicated details of various outsourcing agreements and analyses how IT directors can make the most from external provision