Bluetooth links mobile staff

Norwood Systems uses Bluetooth to link users to telephony systems

Written by Daniel Robinson

Wireless voice and data specialist Norwood Systems will this week ship its EnterpriseMobility software. The product is designed to let staff make and receive voice calls over a Bluetooth link from anywhere on a company site, and could make it easier to contact essential staff. It could also cut phone bills.

EnterpriseMobility, to be made commercially available at the Bluetooth Congress in Amsterdam this week, links to a firm's telephone private branch exchange (PBX) and can route voice over IP (VoIP) calls to staff equipped with Bluetooth-enabled mobile phones or headsets. Norwood said this will cut mobile phone charges, since staff using mobile phones in the office will be making calls at fixed-line rates.

"Our platform enables voice and data connections anywhere in the office," said Norwood's chief operating officer, Jean-Paul Deschamps. The system uses Bluetooth access points connected to an existing Ethernet LAN infrastructure. EnterpriseMobility software on a Windows 2000 server authorises users and manages the hand-off between one access point and the next as a user roams around a company site.

"As a user, I could be anywhere [in the office] and still place and receive calls through the switchboard," said Deschamps. A voice-recognition server allows users to dial by speaking into a Bluetooth headset instead of using a keypad. Users with a Bluetooth PDA that supports voice functions will be able to access supplementary services on the PBX, such as call forwarding.

Norwood has been running trials with a number of large organisations. Deschamps declined to name them, but said the list included prominent financial and high-tech firms. Several digital PBX vendors are also evaluating the technology, he added.

Norwood has been working with partners to integrate EnterpriseMobility with other information systems. One example is Pumatech's Intellisync synchronisation software, which is being adapted to offer staff roaming access to corporate data. The firm is also working with Commtag to deliver its email service over internal networks via EnterpriseMobility. Other partners are working on applications for vertical markets, such as healthcare.

The cost of EnterpriseMobility will depend on the number of Bluetooth access points required, but starter kits are available for evaluation. A 10-user starter kit consists of the EnterpriseMobility server software, a PBX gateway, voice-recognition software, Bluetooth headsets and three access points for £10,000. The price includes installation and maintenance.

Norwood will also offer software to help firms plan how many Bluetooth access points they need, and where to locate them.

Have your say: contact IT Week

Tags:

reader comments

related articles

IT WEEK FOCUS: Bluetooth

Exploring the business applications of Bluetooth short-range wireless technology 24 Jul 2002

 

Mobile signals hit a wall

Special panelling can block signal transmissions 27 Jun 2002

802.11r ratification boosts wireless IP telephony

New standard could drive enterprise wireless IP telephony uptake 01 Sep 2008

related whitepapers

today's top stories

CIOs must embrace collaboration tools

Author Don Tapscott gives Angelica Mari his reasons for promoting social networking tools and says transparency is the key to security 04 Dec 2008

On a quest to build a connected society

BT Design’s JP Rangaswami talks to Gareth Morgan about his pivotal role in the telecoms giant’s efforts to deliver universal broadband and his plans to tap into the creativity of the open source community 04 Dec 2008

IT leaders must stand by India

A sense of perspective is the most important response from IT leaders to the attacks in Mumbai 04 Dec 2008

Case study: Clifford Chance

Law firm implements Sun platform and reduces datacentres to gain efficiency and cost synergies 03 Dec 2008

Should CRM be more sociable?

As vendors rush to add more social networking bells and whistles to their CRM products, some experts warn that users must tread carefully when venturing into online communities 03 Dec 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Will the terrorist attacks in Mumbai affect your offshoring plans?

Will the terrorist attacks in Mumbai affect your offshoring plans?

Is India becoming a risky destination?

Previous poll results

Latest audio and video articles

Padlocked CDVideo

Technology and privacy

Watch the final video in a two-part Computing roundtable debate on the importance of putting data privacy issues at the heart of your IT plans 02 Dec 2008

Podcast imageAudio

Computing podcast - Standard Life's offshoring plans; and the prospects for government IT

The insurance giant outlines its new outsourcing strategy; and we ask if the government's economic bailout will affect its IT plans 28 Nov 2008

Latest in-depth articles

Doctors looking at a computerAnalysis

Watchdog wants IT to cure privacy woes

Information Commissioner Richard Thomas is urging organisations to put privacy protection at the top of their procurement and development criteria 04 Dec 2008

Colin McDonaldComment

Web 2.0 has potential to transform staff training

Employees can sharpen their IT skills through using the latest interactive training tools, writes Colin McDonald 04 Dec 2008

Advertisement

Primary Navigation