The Electronic Frontier Foundation has asked the Federal Trade Commission to investigate AOL over its privacy practices
AOL recently released information on 20 million private search records

Privacy group raps AOL over data leak

Electronic Frontier Foundation asks Federal Trade Commission to investigate

Written by Will Head

The Electronic Frontier Foundation (EFF) has asked the Federal Trade Commission (FTC) to investigate AOL over its privacy practices. 

The move comes after AOL accidentally released information on 20 million private search records, before removing the data and apologising for its actions. 

The EFF claims that the action violated AOL's privacy policy and the Federal Trade Commission Act.

The privacy group is also urging the FTC to require AOL to notify customers affected by the disclosure, and to stop logging search data except when absolutely necessary.

"Search terms can expose the most intimate details of a person's life: private information about family problems, medical history, financial situation, political and religious beliefs, sexual preferences, and much more," said EFF staff attorney Marcia Hofmann.

"At the very least, AOL should notify every customer whose privacy has been jeopardised by the company's careless handling of this incredibly private information, and AOL should not store this kind of data in the future when it does not have to."

The EFF is also trying to track down AOL customers affected by the leak, urging them to contact the online media giant and ask whether their data was released. 

"We have asked the FTC to make sure that AOL rectifies the damage and improves its privacy protection for the future," said EFF staff attorney Kevin Bankston.

"But this problem is not limited to AOL, because every search company stores this kind of data.

"Hopefully, AOL's shocking violation of its users' privacy will spur Congress to clarify that the same law that prevents these companies from disclosing personal emails also applies to search logs."

Tags:

reader comments

related articles

AOL releases 20 million private search records

"This was a screw up, and we’re angry and upset about it." 08 Aug 2006

 

AOL user identified from search records

Data not as anonymous as company thought 10 Aug 2006

Judge will order Google to reveal search data

Shielding youth against pornography 'outweighs privacy and trade secret concerns' 15 Mar 2006

Search firm promises complete user privacy

Ixquick.com claims to have eliminated Big Brother 27 Jun 2006

AT&T loses first round in EFF court battle

Judge rules leaked documents can be used 18 May 2006

The WELL up for sale

A piece of internet history up for sale 19 Aug 2005

New US spy bill exposes telecoms

Civil rights groups applaud decision to allow lawsuits 17 Mar 2008

US telco 'immunity' vote draws near

US bill would shield companies that turn over records 20 Jun 2008

Google ordered to reveal YouTube logs

Viacom wins request to see viewing data 04 Jul 2008

today's top stories

Analysis: The true cost of printing

Organisations need to get a better sense of how much they spend on printing before finding ways to reduce it 05 Sep 2008

Computing podcast 4 September 2008

Find out what Michael Dell told Computing, and listen to our take on the latest browser wars 04 Sep 2008

Looking to the future - exclusive Michael Dell interview

Dell's chief executive talks to Computing about the way the company continues to adapt to major changes in the industry 04 Sep 2008

Interview: Delivering power where it's needed at Betfair

The online gambling firm is putting its money on grid computing and virtualisation to underpin global expansion 04 Sep 2008

E-paper displays are an open book

A display revolution is on the way - but only once the user interface issues are solved 04 Sep 2008

Most commented stories

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Would you use a mobile phone as an alternative to cash?

Would you use a mobile phone as an alternative to cash?

When mobile phones include inbuilt payment technology - would you use one instead of cash?

Previous poll results

Latest audio and video articles

BlackBerry BoldVideo

Video Review: BlackBerry Bold

Technology editor Daniel Robinson takes a hands-on look at the latest device from Research in Motion 01 Sep 2008

Podcast imageAudio

Computing podcast 4 September 2008

Find out what Michael Dell told Computing, and listen to our take on the latest browser wars 04 Sep 2008

Latest in-depth articles

A meetingAnalysis

Turning adversity into an advantage

IT chiefs under pressure to make cost cuts can turn the situation to their benefit 04 Sep 2008

CloudAnalysis

How to introduce cloud computing into your organisation

Best practice advice from Forrester Research 04 Sep 2008

Primary Navigation